Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Sterling Heights come from postal codes 48310 and 48314.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,783 ratings
Thank you!
Problems in the last 24 hours in Sterling Heights, Michigan
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Sterling Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 24: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (3%)
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Live Outage Map Near Sterling Heights, Macomb County, Michigan
The most recent Comcast Xfinity outage reports came from the following cities:Southfield, Oak Park, Huntington Woods, Sterling Heights, Warren, Birmingham, Bloomfield Hills, Royal Oak, Lathrup Village, Clinton Township, Berkley, Rochester Hills, Macomb, Troy and Washington.
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| City | Problem Type | Report Time |
|---|---|---|
 Southfield | ||
| Oak Park | Internet | |
| Huntington Woods | Total Blackout | |
| Sterling Heights | ||
| Warren | Internet | |
| Birmingham | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Sterling Heights, Michigan
Latest outage, problems and issue reports in Sterling Heights and nearby locations:
- Timmy Turner (@downtwntimbrown) reported fromRoseville, Michigan
@dlydickjr If you want to harass a terrible ran and horrendous customer support system company then properly tag the absolute dirt bag of a place they are to fully understand how disgustingly ugly the company is and how badly they’re run @Xfinity @XfinityRacing @xfinitylatino
- me (@__MaryEllen) reported fromBirmingham, Michigan
Privileged moment I’m quite aware of — having swift online & in-person response by @Xfinity to fix internet without coming inside — my worries about disruption is a joke compared to what hospitals & all front line workers are experiencing #BeSafe #FrontLineHeroes 👏🏼👏🏼👏🏼
- me (@__MaryEllen) reported fromBirmingham, Michigan
Internet @Xfinity interruption and fearful because it can’t be fixed without tech coming out — want/need service running but don’t want the risk of someone coming into house after weeks of self quarantine @comcastcares @comcast
- T3CHNRD (@Pumbaa1983) reported fromRoyal Oak, Michigan
Just want to go on record to say the companies w/ the worst customer service @comcast @NETGEAR @Adobe the company’s w/ the best CS @TMobile @apple @theprovinggroun
- Mauro Gerardo Fierro (@MauronioF) reported fromShelby, Michigan
@Xfinity I sent a dm to @comcastcares, got no response, thanks for trying to help tho!
- Adam Rubin (@AdamRubinNBA) reported fromSouthfield, Michigan
@ShaneTalbot @kEGEL_Lg @Xfinity Your modems and routers are bad then. I’m forced to use the xfinity gateway to get unlimited data per month while remote working but if I use my @NETGEARgaming router I easily get 400+ so long as internet into the house is stable. Which is the larger issue.
- Christopher Rettich (@crettich) reported fromOak Park, Michigan
Third @Xfinity outage this month. Really tired of this when we’re trying to work from home. Guess the internet is having a case of the Mondays too...
- Sam Gill (@clogteachr) reported fromClawson, Michigan
Not one customer service rep at @comcast wants to do anything. @comcast will not put their pricing online. They want to call & keep small business owners on the phone instead of letting us research puselves.. Even the chat CSR pushed me to someone else. @comcastcares
- Patrick, Not Pat (@PresidentPat) reported fromOak Park, Michigan
@ATT agent hung up in my face after I said I wanted to compare their quote to @Xfinity. Unacceptable. Looks like I’m going back to what’s familiar. Xfinity would never
- Jason Frierson (@jason_frierson) reported fromTroy, Michigan
Kinda disappointed in @xfinityhome @comcastcares after multiple calls and troubleshooting...a couple of techs coming out...the issue still isn't resolved. Definitely looking at a new Home Security option now
- Derek Tellinghuisen 🇺🇸⚾️ (@DTelling1010) reported fromSterling Heights, Michigan
Wasting away my afternoon sitting on hold with @Xfinity to schedule disconnection of my service! Guess they make it hard to leave them! #movingsoon
- Mauro Gerardo Fierro (@MauronioF) reported fromShelby, Michigan
So, @comcast @Xfinity just rised my monthly payment and I really cannot find a good service plan on their offers, I need to look at the @ATT plans.
- Chad R. (@howieman43) reported fromWarren, Michigan
I just bought a new router because of issues with @Xfinity router
- Steve Schroeder (@Autotrix24) reported fromCity of Saint Clair Shores, Michigan
@WOW_WAY @WOWCare WOW, WHAT CRAPPY CUSTOMER SERVICE! JUST SPENT OVER AN HOUR ON HOLD TWO AGAIN FIND OUT WHY MY BILL KEEPS RISING!!🤬🤬🤬 #012021705@Xfinity help me out please!🤔
- Joe Gray (@joegraymedia) reported fromWashington Mobile Home Park, Michigan
@comcastcares your customer service is bad
- Adam Rubin (@AdamRubinNBA) reported fromSouthfield, Michigan
@ShaneTalbot @kEGEL_Lg @Xfinity I’m not expecting a gig over wifi. I am expecting minimum 300. Basically I want my speed to be consistent throughout the day and not suddenly drop to crap when I need it most
- Andrew Parker (@DR3WPS) reported fromTroy, Michigan
@Xfinity I'm having issues with my current account and my services. Have been trying to call and have not been able to reach a representative. Same with chat. Please help
- Adam Rubin (@AdamRubinNBA) reported fromSouthfield, Michigan
@ShaneTalbot @kEGEL_Lg @Xfinity @NETGEARgaming Can’t say for certain about laptops or any device in specific but I regularly get speeds above 300 on wifi which is all I ever need. Went to gig line to make sure I never dropped below 300. Unfortunately with WFH I needed the unlimited data which forced me to use the XFI gear.
- Carebear (@carebearmommy75) reported fromCity of Saint Clair Shores, Michigan
@WOW_WAY you raise my bill 10 bucks this month. Now your out. So you charge me more and give crappy service. Now your acting like @comcast.🤬🤬🤬🤬
- Choryan Photography (@ChoryanPhotos) reported fromCity of Saint Clair Shores, Michigan
I’ve never in my life had more problems with cable and internet working than I have with @comcast . It’s boarderline insanity that my cable works half the time and my internet is the biggest piece of hot garabage. I’ve probably reset my modem 10,000 times since I’ve had this
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- the rosebud boy (@lunarspacefox13) reported
Really appreciate the Internet service I use upping my bill almost $10 for literally no ******* reason. Thanks xfinity you piece of **** company
- JBswagger (@joseph66124925) reported
Like if @Xfinity @XfinitySupport got hacked could you just tell us instead of us assuming people are lazily fixing a normal outage lol
- Mahmood Mir (MCFE, CBE) (@moodymir) reported
@jack_daniel I hate to say this, been Comcast customer for a very loooong time, but AT&T is performing really well. They're the only one providing Fiber in my area and I get great up/down speeds, almost 0 downtime in a year. Comcast has drop at least once a month.
- seanfucious (@Seanfucious) reported
@CheeseForEvery1 Thank you! We are thinking about switching from Comcast to Verizon at this point because some troubleshooting boards have said if it’s not the hardware it’s the provider. Any help would be appreciated.
- Marc Anthony (@themarcanthony2) reported
@Xfinity Hey, y’all’s internet been down since 2300 last night PFT in Central Valley CA, can’t find any updates online. Any news regarding this problem
- Lockstradamus (@lockingprofits) reported
Traders! Have a backup internet connection go with a dedicated provider like ATT EVEN if slower or home Tmobile service because while @xfinity may be lightning fast (when its working) its SO UNRELIABLE- please share any thoughts or services you’re happy with!
- ⸸ℜalph𖤐 (@222RaLpH222) reported
@Xfinity if I'm a couple days late on the next bill I don't wana hear **** after this bs
- RBG | A_Drunk_Carry, Live Tue @ 8pm CST (@A_Drunk_Carry) reported
@restoringknives @comcast Yeah it's either Comcast or Xfinity in my neighborhood, and both have terrible reviews from people in our subdivsion. So we went with the fiber one. Which is great when they aren't throttling us or doing maintenance in the middle of the day or just randomly DCing.
- Bradley Dlatt (@bdlatt) reported
It has taken me 4 attempts to set up new cable/internet service with @Xfinity. Their systems are both outdated and slow. If it wasn't 1/2 the price of my current bill, I wouldn't be leaving @RCNconnects - who has excellent service. Reconsidering the switch after all this. #monday
- JBswagger (@joseph66124925) reported
@XfinitySupport aye @Xfinity what’s the deal people all over the 559 are without TV,internet,phone service since last night? Folks that still gotta work from home are supposed to just not get work done? How bad is this outage? Really
