Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Knoxville come from postal codes 37917, 37918, 37922, 37929, 37920, 37934 and 37912.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,783 ratings
Thank you!
Problems in the last 24 hours in Knoxville, Tennessee
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Knoxville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 24: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (3%)
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Live Outage Map Near Knoxville, Knox County, Tennessee
The most recent Comcast Xfinity outage reports came from the following cities:Knoxville and Powell.
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| City | Problem Type | Report Time |
|---|---|---|
 Knoxville | Internet | |
| Knoxville | Internet | |
| Knoxville | Internet | |
| Knoxville | Internet | |
| Knoxville | Internet | |
| Powell | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Knoxville, Tennessee
Latest outage, problems and issue reports in Knoxville and nearby locations:
- TheTvTimeout (@TvTimeoutPT) reported fromKnoxville, Tennessee
The fact that licensing agreements have locked me from watching the Michigan game is Tom-foolery. Comcast needs to fix this right now. I have Fios on speed dial...your turn Comcast
- Ryan Butler (@rbutler09) reported fromKnoxville, Tennessee
@Xfinity @comcast get your sh*t together.
- Rob, Knoxville Rob! (@KnoxvilleRob) reported fromKnoxville, Tennessee
Hello, I’m the idiot who tried @Comcast again. I was a “loyal Comcast subscriber” for 2 hours until the installer came and left without installing the internet. I’m glad they have a 30 day guarantee.
- Crass (@CrassVol) reported fromHarbison Crossroads, Tennessee
So Comcast has offered free internet to some and at the same time ours goes down and has been a total blackout for hours. Incredible.
- Laura Ward (@ldw30341) reported fromKnoxville, Tennessee
@comcastcares Tree down, wires down, cable out, no internet or cable. No help when I call, agent tells me to restart my modem. Stop reading the script and send out the bucket truck, please! Zip code 37920.
- Jacob Mode (@WJacobM94) reported fromKnoxville, Tennessee
PLEASE bring @TMobile Internet to Knoxville so I can drop the crappy regional internet monopoly known as Xfinity... PLEASE HELP @JohnLegere
- Matt stalcup (@Mstalcup15) reported fromKnoxville, Tennessee
@ufc @espn Why apologize, **** espn and there bullsh*t money making **** the the little guy bullsh*t Comcast bullsh*t they got going on..******* monopoly making mother *******..say it and be real *******
- Brian Rice (@briancrice) reported fromKnoxville, Tennessee
@ChrisHHowell Haven’t found a streaming service that has everything I need that would be a net savings over what I spend now for internet and Tv. Just internet here from Comcast or ATT is $85-90 outside of the bundle.
- Zach Ramsey (@LaCroixBoix7) reported fromKnoxville, Tennessee
Just opened a letter from Comcast fully expecting it to be about paying my cable bill, but these mamma jammas sent me a $50 gift card for no reason. They have now gone from having the sh*ttiest customer service to having slightly less sh*tty customer service and I applaud them
- Shani Perera (@therealspewewa) reported fromKnoxville, Tennessee
Xfinity sucks
- Scott (@sreed63) reported fromKnoxville, Tennessee
@comcastcares hey once again I have to take to Twitter because your techs repaired an outage and yet again left us unconnected
- Rob, Knoxville Rob! (@KnoxvilleRob) reported fromKnoxville, Tennessee
@PFarmer15 @comcast That’s awful!! I had them a few years ago, it wasn’t this bad, but was bad enough to switch and swear them off. Now I feel like the abused girlfriend who keeps going back to the “bad boy”.
- kelsea wilson. ☀️ (@kelseanwilson) reported fromAlcoa, Tennessee
@comcastcares I need assistance and the customer service line says it’s closed. 😭
- Jacob Mode (@WJacobM94) reported fromKnoxville, Tennessee
@Xfinity The reps are imbeciles and make promises they can’t keep. I had a complaint so they offered me a free home security system and free set up. I look at my bill last month and it’s $200.. now this month it’s over $800!!! I’m cancelling everything I have with you.. it’s ridiculous.
- Rob, Knoxville Rob! (@KnoxvilleRob) reported fromKnoxville, Tennessee
@Volsicle @comcast It was crazy! I’ve never dealt with anything like that.
- Crass (@CrassVol) reported fromHarbison Crossroads, Tennessee
Great time for Comcast to be down.
- Bill Mynatt SPS (@bill_mynatt) reported fromBroad Acres, Tennessee
@davidgrim14 @Braves @PredsNHL Won't go back to Comcast for TV ever. And I can watch all the SEC baseball and other SECNet content I want thru the Roku ESPN app as long as I have a streaming service that gets basic ESPN.
- a s h l y n n n ✌🏼 (@AllAboutAshlyn_) reported fromKnoxville, Tennessee
@Kingpin10_ you’re paying for classics plus new content and you’re not getting that fully. Proud Family movie is on xfinity on demand so that just defeats the exclusivity purpose of the service.
- KarenClark (@karenrclark) reported fromKnoxville, Tennessee
@Xfinity really poor customer experience moving #TCM to...a SPORTS package for an additional $10/mo. Shame on you..really dumb decision.
- Travis Spiva (@travisspiva) reported fromKnoxville, Tennessee
@RussRymer @Xfinity @DIRECTV You really can’t get better internet than what you get via Xfininity or your local cable provider. Speed, reliability, etc.. You get what you pay for in internet service. Hope you can get it worked out.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- the rosebud boy (@lunarspacefox13) reported
Really appreciate the Internet service I use upping my bill almost $10 for literally no ******* reason. Thanks xfinity you piece of **** company
- JBswagger (@joseph66124925) reported
Like if @Xfinity @XfinitySupport got hacked could you just tell us instead of us assuming people are lazily fixing a normal outage lol
- Mahmood Mir (MCFE, CBE) (@moodymir) reported
@jack_daniel I hate to say this, been Comcast customer for a very loooong time, but AT&T is performing really well. They're the only one providing Fiber in my area and I get great up/down speeds, almost 0 downtime in a year. Comcast has drop at least once a month.
- seanfucious (@Seanfucious) reported
@CheeseForEvery1 Thank you! We are thinking about switching from Comcast to Verizon at this point because some troubleshooting boards have said if it’s not the hardware it’s the provider. Any help would be appreciated.
- Marc Anthony (@themarcanthony2) reported
@Xfinity Hey, y’all’s internet been down since 2300 last night PFT in Central Valley CA, can’t find any updates online. Any news regarding this problem
- Lockstradamus (@lockingprofits) reported
Traders! Have a backup internet connection go with a dedicated provider like ATT EVEN if slower or home Tmobile service because while @xfinity may be lightning fast (when its working) its SO UNRELIABLE- please share any thoughts or services you’re happy with!
- ⸸ℜalph𖤐 (@222RaLpH222) reported
@Xfinity if I'm a couple days late on the next bill I don't wana hear **** after this bs
- RBG | A_Drunk_Carry, Live Tue @ 8pm CST (@A_Drunk_Carry) reported
@restoringknives @comcast Yeah it's either Comcast or Xfinity in my neighborhood, and both have terrible reviews from people in our subdivsion. So we went with the fiber one. Which is great when they aren't throttling us or doing maintenance in the middle of the day or just randomly DCing.
- Bradley Dlatt (@bdlatt) reported
It has taken me 4 attempts to set up new cable/internet service with @Xfinity. Their systems are both outdated and slow. If it wasn't 1/2 the price of my current bill, I wouldn't be leaving @RCNconnects - who has excellent service. Reconsidering the switch after all this. #monday
- JBswagger (@joseph66124925) reported
@XfinitySupport aye @Xfinity what’s the deal people all over the 559 are without TV,internet,phone service since last night? Folks that still gotta work from home are supposed to just not get work done? How bad is this outage? Really
